Preventing Fraud and Money Laundering

A A AWelcome to Sun Life Direct

Financial crime

(e.g. verifying your identity to prevent Fraud and Money Laundering)

To verify your identity and prevent financial crime we may use and share your information with any company within our group, companies who work for us and with appropriate organisations.

We may also search, send your details to, and use information from third party verification service providers and financial crime and credit reference agencies (Third Parties). This involves checking your details against databases these Third Parties use. We and these Third Parties may keep a record of the search, the results of the search, any suspicions of financial crime and the details may be used to assist other companies for verification and identification purposes. The search is not a credit check and your credit rating should be unaffected

These activities help to:

prevent financial crime (e.g. fraud, money laundering)
verify the identity of policyholders / ex-policyholders
trace and validate beneficiaries or recover debt
make decisions about your policy

Appropriate organisations may include (but are not limited to) the Police, Financial Services Authority; Department for Work & Pensions and Association of British Insurers. The third party verification service providers, financial crime and credit reference agencies may include (but are not limited to) 192.com, Call Credit, Equifax and Experian.

By accepting our Terms of Use you are giving consent to these activities which will make it easier for you to do business with us and help prevent financial crime. For more information please write to: Customer Care Team, New Business Customer Services Dept, Sun Life Direct, PO Box 446, Bristol, BS99 1DR. Tel 08458 35 36 37.

AXA Wealth Ltd is the provider of your policy and trades as Sun Life Direct. AXA Wealth Ltd is a company limited by shares and the registered office is at 5 Old Broad Street, London EC2N 1AD (registered in England, No. 01225468). AXA Wealth Ltd is authorised and regulated by the Financial Services Authority and is entered on the Financial Services Authority's register (registration No.119201 www.fsa.gov.uk/register/home.do). The address for communications is PO Box 446, Bristol, BS99 1DR. Tel: 08458 35 36 37. As part of Sun Life Direct's commitment to quality service and security, telephone calls will be recorded. If you choose the Funeral Benefit Option, Funeral Plan or Funeral Assist, the funeral services are arranged and provided by The Co-operative Funeralcare which is not authorised or regulated by the Financial Services Authority but is a registered provider with the Funeral Planning Authority.