Contact us

Existing plans

If you have a question about an existing plan please call 08457 322 223, lines are open 8am-8pm Monday – Friday.

Call charges vary depending on your phone provider. As part of our commitment to quality service, telephone calls will be recorded.

AXA is a worldwide insurance group. In the UK, one of the AXA companies is AXA Sun Life plc, the provider of your policy, which trades as Sun Life Direct. AXA Sun Life is an insurer based in the United Kingdom and is authorised and regulated by the Financial Services Authority. Registered in England No.3291349. Registered office: 5 Old Broad Street, London, EC2N 1AD. AXA Sun Life plc is a company limited by shares and is entered on the Financial Services Authority's Register (www.fsa.gov.uk/register/home.do). Registration number 185063. As part of our commitment to quality service, telephone calls will be recorded. If you choose the Funeral Benefit Option, Funeral Plan or Funeral Assist, the funeral services are arranged and provided by The Co-operative Funeralcare which is not authorised or regulated by the Financial Services Authority but is a registered provider with the Funeral Planning Authority.